Jet Cat USA Warranty Info

JetCat USA, LLC Three Year Limited Warranty.

JetCat USA, LLC, a Limited Liability Company, ("JetCat USA") warrants that this MINIATURE TURBOJET ENGINE for model aircraft, cars or boats ("Model Engine") enclosed with this warranty statement is free from defects in materials and workmanship during normal usage, according to the following terms and conditions.

  1. The limited warranty extends to the original purchaser ("Buyer") of the Model Engine and
  2. is assignable or transferable to any subsequent purchaser / end-user.
  3. Upon request from JetCat USA, the Buyer must prove the date of the original purchase of the Model Engine by a dated bill of sale or dated itemized receipt.
  4. Warranty coverage begins the day you buy the Model Engine. For 3 (three) years all labor and parts except for the glow plug and battery will be repaired or replaced free of charge. All parts, including repaired and replaced parts are covered for the original warranty period. When the warranty on the Model Engine expires, the warranty on all replaced and repaired parts also expires.
  5. A one time reduced fixed cost service voucher is available from JetCat USA if purchased within 30 days after the original Model Engine purchase. Inquire with JetCat USA for service voucher purchase details.
  6. During the limited warranty period, JetCat USA will repair or replace, at JetCat USA’s option, any defective parts with new or factory rebuilt replacement items if such repair or replacement is needed because of Model Engine malfunction or failure during normal usage. No charge will be made to the Buyer for any such parts. JetCat USA will also pay for the labor charges incurred by JetCat USA in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance. JetCat USA shall not be liable for any other losses or damages.
  7. The Buyer must operate and maintain the Model Engines in accordance to the Model Engine manual. The Model Engine must be returned to JetCat USA for maintenance on or before the TBO (Time Before Overhaul) interval of every 25 hours. If Buyer fails to return the Model Engine within the TBO interval, any damaged parts affected by this negligence will be subject to additional repair costs.
  8. The Buyer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable
    1. The Model Engine has been subject to abnormal use, abnormal conditions, improper storage, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation or other acts which are not the fault of JetCat USA, including damage caused by shipping.
    2. The Model Engine has been damaged from external causes such as crash damage, foreign object damage, weather, Act of God, improper electrical connections, or connections to other products not recommend for interconnection by JetCat USA.
    3. The Model Engine is operated for commercial or institutional use.
    4. The Model Engine serial number has been deliberately removed, defaced or altered.
  9. If a problem develops during the limited warranty period, the Buyer shall take the following step-by-step procedure:
    1. The Buyer shall ship the Model Engine prepaid and insured to JetCat USA.
    2. The Buyer shall include a return address, daytime phone number and / or FAX number, complete description of the problem and proof of purchase.
    3. The Buyer will be billed for any parts or labor charges not covered by this limited warranty.
    4. If the Model Engine is returned to JetCat USA during the limited warranty period, but the problem with the Model Engine is not covered under the terms and conditions of this limited warranty, the Buyer will be notified and given an estimate of the charges the Buyer must pay to have the Model Engine repaired, with all shipping charges billed to the Buyer. If the estimate is refused, the Model Engine will be returned freight collect. If the Model Engine is returned to JetCat USA after the expiration of the limited warranty period, JetCat USA’s normal service policies shall apply and the Buyer will be responsible for all shipping charges.
  10. The Buyer must bear the cost of shipping the Model Engine to JetCat USA in Paso Robles, California. JetCat USA shall bear the cost of shipping the Model Engine back to the Buyer, within the continental United States, after the completion of service under this limited warranty. The Buyer must pay for any other shipping charges.
  11. The Model Engine consists of newly assembled equipment that may contain used components that have been reprocessed to allow machine compliance with Model Engine performance and reliability specifications.
  12. JetCat USA shall not be liable for delay in rendering service under the limited warranty, or loss of use during the period that the Model Engine is being repaired.
  13. JetCat USA neither assumes nor authorizes any other person or entity to assume for it any other obligation or liability beyond that is expressly provided for in this limited warranty.
  14. This is the entire warranty between JetCat USA and the Buyer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, and all communications relating to the Model Engine, and no representation, promise or condition not contained herein shall modify these terms.
  15. Buyer must fully accept all conditions of the PURCHASE AGREEMENT, FULL ASSUMPTION OF LIABILITY AND INDEMNITY AGREEMENT
  16. If the Buyer is not prepared to fully accept the liability associated with the use of this Model Engine, the Buyer is advised to return this Model Engine immediately in new and unused condition to the place of purchase.
  17. This limited warranty allocates the risk of failure of the Model Engine between the Buyer and JetCat USA. The allocation is recognized by the Buyer and is reflected in the purchase price of the Model Engine.
  18. Questions concerning the warranty may be directed to: JetCat USA, LLC 4250 Aerotech Center Way, Building G Paso Robles, CA 93446


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